Delivery Availability / Restrictions

Delivery Availability and Restrictions

At Nutricity.com.au, we aim to provide clear delivery information for every product. You can check if an item can be delivered to your location by entering your postcode at checkout or viewing the delivery information on the product detail page.

Important Information About Delivery Restrictions

In some cases, delivery may not be possible to certain addresses due to local laws, product types, or courier limitations. If an item cannot be delivered to your selected address, you will be notified during checkout.

Common Reasons Why Delivery May Not Be Available:

• The item exceeds the size or weight limits allowed by our courier partners.
• The item is classified as restricted or hazardous (e.g., certain batteries, aerosols, or flammable products).
• Delivery services may not be available to some PO Boxes, remote, offshore, or rural locations.
• Customs, import/export restrictions, or local regulations may prohibit shipment to your address.
• Manufacturer or supplier restrictions may apply to some specific products.

We continuously update our systems to ensure that items not eligible for your location are filtered during your shopping experience. However, please double-check your delivery address at checkout to avoid any issues.

Helpful Tips:

• Keep your account's delivery address updated to receive accurate shipping options and timelines.
• If you're signed into your account, we will automatically use your default shipping address to determine availability while you browse.
• Products that cannot be shipped to your selected location will typically not allow you to proceed through checkout.

Note: Delivery restrictions and service availability may change over time due to courier updates, local regulations, or product changes. For any specific delivery concerns, please contact our support team at support@nutricity.com.au.