About Us

Nutricity Australia is a proudly Australian-owned business dedicated to providing premium wellness, supplements, and everyday essentials at fair prices. Our goal is to make quality products accessible to everyone across Australia with transparent service and honest policies.

Business Information

• Registered Address: 31 Indura Dr, Werribee, Victoria 3030, Australia
• ABN: 28 069 966 859 (Registered in the name of Anuj Soni)
• ABN Lookup: Click here to verify
• Customer Support Email: support@nutricity.com.au

Shipping & Dispatch

All orders are carefully packed and dispatched from our secure dispatch center:

MBE Perth CBD Courier Services
50 St Georges Terrace,
Suite 107, Ground Floor,
Perth, WA, 6000

Depending on the item, handling time is between 2–7 business days, allowing for stock movement and redistribution across warehouses. We believe in setting realistic expectations instead of making false promises of instant dispatch.

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Why Buy From Nutricity.com.au?

✅ 1. 100% Australian Business

We are fully registered with an ABN and have real office and warehouse addresses. No hidden foreign operators — you always know who you’re dealing with.

✅ 2. Free Shipping Across Australia

Enjoy FREE standard shipping on all eligible orders over $59. Items eligible for free shipping are clearly marked on the product page.

✅ 3. Easy Returns Process

Just send us an email from your registered email ID. We’ll verify and send you a prepaid return label. Stick it on the box and await pickup. For remote locations without pickup service, you can return via Australia Post and we'll reimburse up to $17 AUD when you share the receipt.

✅ 4. Transparent Handling Time

We openly state a realistic 2–7 business day handling time based on our warehouse coordination. No false promises, just honest service.

✅ 5. Real Customer Support

Need help? Just email us at support@nutricity.com.au and get fast, friendly, human support — no bots or outsourced call centers.

✅ 6. Secure Payments & Verification

In rare cases, our payment partners may flag a transaction. We may request a screenshot of your bank transaction (with other details hidden) to verify ownership of the card. This is a simple security step to prevent fraud and protect your order.

✅ 7. Data Privacy & Security

We never sell or misuse your personal data. Your information is handled securely and in accordance with Australian privacy laws.

✅ 8. Verified Dispatch Address

Every order is processed through our dispatch center in Perth. You can track where it’s coming from and rely on timely updates.

✅ 9. No Misleading Policies

Whether it’s shipping, returns, refunds, or promotions — our policies are crystal clear and easy to follow.

✅ 10. Built on Trust

We’ve built Nutricity.com.au with honesty and reliability at the core. We’re not just another online store — we’re a company you can trust.

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Ready to Shop?

📧 Need help? Email us anytime at support@nutricity.com.au.